Contact Us
Please call (224) 595-4578 before shipping for warranty work to confirm eligibility with a serial number lookup.
Warranty Coverage
Typhoon Defense™ provides a 2-year limited warranty on its firearms and parts, covering them for their intended purpose. Abuse, gunsmithing by an unqualified person, and normal wear and tear are excluded from the warranty. Additionally, if the firearm was modified or repaired by an unqualified gunsmith without permission from Typhoon Defense™, the warranty will be void.
Returning Your Firearm
If you need warranty work, please return the firearm to the address listed below. Note that shipping costs are the customer's responsibility, and there is no refund for these costs. If you require gunsmithing services, please contact a registered gunsmith.
Requesting Warranty Service
To request warranty service, complete the form below. You can download the form and submit it by email to info@typhoondefense.com. Include the form with the firearm when shipping to:
Typhoon Defense
14500 Parallel Rd., STE L
Basehor, KS 66007
Proof of Purchase
All warranty submissions should include proof of original purchase and the manufacturer warranty card found in the manual.
Warranty Registration Form
- Click HERE to go to the RMA Warranty Form.
Terms and Conditions
All warranty requests will be evaluated to determine if they are covered by the firearms warranty. If the warranty is voided, the customer will be notified of the repair and shipping costs. The customer must provide written confirmation to proceed with the repair(s), agree to cover the costs, or authorize the firearm to be shipped back as is, at the customer’s expense. Failure to obtain written confirmation within thirty (30) days of notification will result in the firearm being returned as is, at the customer’s expense.
Shipping Instructions
All firearms must be accompanied by the completed RMA form and the signed terms and conditions.
Important
Firearms must be unloaded. Do not ship live or spent ammunition with your firearm, as this violates federal law. If you are an FFL or having the firearm returned to an FFL, you need to send a copy of the FFL license with the firearm. Without a copy, the firearm will not be accepted, will be returned, and you will be billed for shipping. Include all items with the complete firearm, such as magazines, barrels, and recoil springs. Pack the firearm well to prevent damage during transport. Typhoon Defense is not responsible for items damaged due to inadequate packaging.
Turnaround Time
Turnaround is approximately four to six weeks from the date we receive the firearm. Turnaround time is subject to change without notice. When calling or emailing for status on a firearm being repaired, please have available the first and last name of the customer or the name of the FFL that sent in the firearm. We reserve the right to replace or repair the firearm at our discretion.
Non-Standard Parts
Typhoon Defense will not guarantee the return of aftermarket parts except for sights and grips. OEM parts that have been modified or altered will be replaced by OEM parts, and modified or altered parts will not be returned.
Residents of Maryland, New Jersey, New York, and Pennsylvania
Any work involving the replacement of the receiver of a firearm requires that the firearm be returned to a licensed firearms dealer. A current, signed copy of the dealer’s FFL will be required. Please provide contact information for the chosen dealer, if applicable. Typhoon Defense is not responsible for any fees incurred at the receiving FFL.
Residents of California
Any work involving the replacement of the receiver of a firearm requires that the firearm be returned to a licensed firearms dealer. A current, signed copy of the dealer’s FFL will be required. Please provide contact information for the chosen dealer, if applicable. Do not ship high-capacity magazines to us; they cannot be returned. Typhoon Defense is not responsible for any fees incurred at the receiving FFL.
